United Kingdom - For Standard UK Delivery please allow 7-9 working days for your order to arrive. Our delivery charges for mainland UK addresses are:
Free delivery on orders over £50
Standard Delivery - (2nd Class proof of postage) can take up to 7-9 working days £2.95
2-3 Day Tracked Delivery £5.00
Next Day Delivery £9.95
Next Day Delivery – Only applies to orders placed Monday to Thursday by 1:00pm.
Jersey, Guernsey & Isle of Man £15.00
Northern Ireland £7.50
Note: Any orders placed anytime Friday to Sunday will be delivered on Tuesday. (Excluding Bank and public holidays)
Note: * Includes Northern Ireland, Scottish Highlands and Scottish Islands
European Union £15
United States / Canada £20
Rest of the World £40
We aim to process orders the same day if ordered by 12:00 pm, although at busy times we may take slightly longer. If you need your order urgently, just let us know and we will try our best to accommodate you!
For International deliveries they may be subject to import duties and/or additional taxes or expenses incurred due to complying with foreign regulatory requirements or law. You will be responsible for any such duties or taxes if your government places these on your items. Please note that we have no control over these charges, and cannot predict their amount. If you have any issues or concerns, you can contact your local customs office or taxation authority for further information prior to placing your order.
We hope that you are happy with your purchases from Rebecca Tracey, however if for any reason you are not, we can offer an exchange or refund on any item as long as it is returned in its original packaging, and in a saleable condition within 14 days of receipt. Please return to:
Dodwell Trading Estate
Stratford upon Avon
If you receive faulty or damaged goods, please contact us within 7 working days and we will arrange a replacement or refund for you.
Please note that with the exception of faulty items, we are unable to reimburse postage costs. If you are to return an item, we recommend obtaining a proof of postage in the unlikely event that your package fails to reach us.